Shipping & Delivery Policy – Anviluxe

Effective Date: October 14, 2026

At Anviluxe, we are committed to delivering premium-quality bedsheets, bedding essentials, and home textile products safely and efficiently to your doorstep.

We aim to provide a smooth, reliable, and transparent shipping experience for all our customers across India.

1. What Are the Delivery Charges?

We offer shipping services across India through our trusted courier and logistics partners.

Prepaid Orders:

• Shipping charges start at ₹49.
• Charges may vary depending on the product, package weight, and delivery location.
• The final shipping charge will be displayed during checkout.

Cash on Delivery (COD) Orders:

• An additional COD handling charge of ₹49 applies.
• Standard shipping charges may also apply.
• COD availability depends on the delivery location and courier service availability.

We recommend prepaid orders for a smoother checkout and order processing experience.

2. What Is the Estimated Delivery Time?

We make every effort to process and deliver your orders as quickly as possible.

Order Processing Time:

• Orders are generally processed and dispatched within 1–2 working days after confirmation.

Estimated Delivery Time:

• Metro Cities: Approximately 3–5 working days after dispatch.
• Other Cities and Towns: Approximately 4–7 working days after dispatch.
• Remote Locations: Approximately 5–10 working days after dispatch.

Delivery times are estimates and may vary based on location, courier operations, weather conditions, public holidays, and other circumstances beyond our control.

3. Do You Offer Delivery Across India?

Yes, Anviluxe aims to deliver products across India, subject to courier service availability.

Delivery availability is determined by your shipping PIN code.

Certain remote or restricted locations may not be serviceable by our logistics partners.

If delivery is unavailable at your location, our team will contact you regarding available options or cancellation and refund.

4. Are There Any Hidden Charges?

No. Anviluxe believes in transparent pricing.

All applicable product prices, taxes, shipping fees, and COD charges will be clearly displayed at checkout before you confirm your purchase.

There are no undisclosed delivery charges.

5. How Can I Track My Order?

Once your order is dispatched, tracking information will be shared through the available communication channels, such as email or SMS.

You may also check your order details by logging into your Anviluxe account, where tracking information is available.

Tracking updates depend on the courier partner and may take some time to appear after dispatch.

6. What Happens If My Order Cannot Be Delivered?

In certain situations, delivery may not be possible due to:

• Incorrect or incomplete delivery address.
• Unserviceable PIN code.
• Product stock unavailability.
• Courier service restrictions.
• Unexpected logistics disruptions.

If Anviluxe is unable to fulfill or deliver a prepaid order and the order is cancelled, a refund will be issued according to our Refund Policy.

7. What If My Package Is Damaged or Missing?

If your package arrives visibly damaged, contains an incorrect product, or has missing items, please contact our customer support team as soon as possible.

Provide your Order ID, photographs of the issue, and relevant details.

We recommend recording an unboxing video for faster verification, although it is not mandatory.

Eligible cases will be handled according to our Return, Exchange & Refund Policy.

8. Delivery Attempts and Failed Deliveries

Our courier partners may attempt delivery according to their operational procedures.

Orders may be returned to Anviluxe if:

• The customer is unavailable during delivery attempts.
• The delivery address is incorrect or incomplete.
• The customer refuses delivery.
• The courier is unable to reach the provided contact number.

If a returned order requires reshipping, any applicable additional charges will be communicated before reshipment.

9. Shipping During Festivals and Holidays

During festivals, public holidays, promotional campaigns, or high-demand periods, processing and delivery may take longer than usual.

We appreciate your understanding and will make reasonable efforts to keep customers informed about significant delays.

10. Contact Us

For any questions regarding shipping, delivery, or order tracking, please contact us:

Brand Name: Anviluxe

Website: https://anviluxe.com

Email: [Official Customer Support Email]

Mobile/WhatsApp: [Official Contact Number]

Business Address: [Complete Business Address]

Please mention your Order ID when contacting us regarding an existing order.

We are committed to ensuring that your Anviluxe shopping experience is convenient, reliable, and satisfying.